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East Midlands Strategic Health Authority
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Telephony Costs

Request

Your telephones

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My request:

I would like to know how much the trust spends on telephone calls from

the fixed-line phones to mobile phones.  Who currently provides the

department's fixed-line service? How many minutes of fixed-line to

mobile calls are used?

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Our Response

Freedom of Information

I refer to your email of 18 March requesting information in respect of NHS East Midlands spend on telephony.

I can confirm in accordance with S.1 (1) of the Freedom of Information Act 2000 that we do hold some of the information that you have requested.

Addressing each of your questions separately:-

1.      How much the trust spends on telephone calls from the fixed-line phones to mobile phones? 

·        NHS East Midlands does not have a breakdown of fixed line calls to mobile telephones in the detail which you have requested. 

2.      Who currently provides the department's fixed-line service?

·        NHS East Midlands pays fixed line phone bills to British Telecom.

3.      How many minutes of fixed-line to mobile calls are used?

·        We do not hold this information in the detail that you require.

Please note that if you are dissatisfied with the way in which we have dealt with your request you can complain in writing to:-

Mr Kevin Orford

Deputy Chief Executive and Director of Finance

NHS East Midlands

Octavia House

Interchange Business Park

Bostock's Lane

Sandiacre

Nottingham

NG10 5QG

If at the conclusion of any review you remain dissatisfied you may complain to the Information Commissioner who can be contacted at:-

The Office of the Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF