Request
I would like to know how much NHS East Midlands spends on providing translators for people who do not speak English as their first language and how much of this watsed by "no shows" for appointments.
Our Response
I refer to your email requesting information in respect of translation services.
I can confirm in accordance with S.1 (1) of the Freedom of Information Act 2000 (FOIA) that we do not hold the information that you have requested.
However, it might be the case that our local constituent organisations can provide you with the information that you require. I have therefore attached a link to our website that will enable you to contact the local NHS directly:
http://www.eastmidlands.nhs.uk/the-local-nhs/nhs-organisations/
I hope that this information is of use. If you are dissatisfied with the way in which we have dealt with your request you can ask us to review our decision by writing to:-
Mr Moosa Patel
Director of Corporate Affairs
NHS East Midlands
Octavia House
Interchange Business Park
Bostock's Lane
Sandiacre
Nottingham
NG10 5QG
If at the conclusion of any review you remain dissatisfied you may complain to the Information Commissioner who can be contacted at:-
The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
